Kelso: Roxburgh Street

How do I serve an older Kelso client base profitably?

Carlton Scott | Scottish Borders Business | September 2026 With standing appointments and a properly priced weekday. Around 30% of Kelso’s residents are over 65, and older regulars are the steadiest clients a salon can have: booked in advance, loyal for years, and happy at ten on a Tuesday when everyone else is at work. […]

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Market Place, Jedburgh

Should my Jedburgh barbers stay walk-in only or take bookings?

Carlton Scott | Scottish Borders Business | October 2026 Run both, and charge differently for them. Walk-ins fill a chair on a quiet Tuesday; bookings fill a Saturday and let you plan the day around the takings. Walk-in only, 6 days a week, is the usual Jedburgh model, and it works until the queue walks […]

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