The Horse Statue in Hawick High Street

Why is my Hawick garage busy but not profitable?

Carlton Scott | Scottish Borders Business | 9 October 2026 Because a full workshop and a profitable month are different things. Smaller UK garages run at 7% to 12% net on Bsness’s April 2026 figures, and the ones at the bottom of that band are nearly always selling labour at a rate copied from the […]

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Old Town, Peebles, with the shops and pubs around the top of the High Street

Should a Peebles takeaway use the delivery apps?

Carlton Scott | Scottish Borders Business | 8 October 2026 Use them for customers you would not otherwise reach, and price for them separately. The platforms charge around 30% commission on orders they deliver, or 14% plus VAT where you deliver yourself, so an app order at the same menu price as a collection can […]

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Kelso: Roxburgh Street

How do I serve an older Kelso client base profitably?

Carlton Scott | Scottish Borders Business | September 2026 With standing appointments and a properly priced weekday. Around 30% of Kelso’s residents are over 65, and older regulars are the steadiest clients a salon can have: booked in advance, loyal for years, and happy at ten on a Tuesday when everyone else is at work. […]

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Market Square, Melrose

Why is my Melrose pub heaving one week and dead the next?

Carlton Scott | Scottish Borders Business | September 2026 Because Melrose trades on events and weather more than any other Borders town, and most pubs run one set of prices and one rota through both. The Sevens alone brings over 12,000 people to a town of about 2,500. A wet Wednesday in February brings the […]

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Pergola, Floors Castle Walled Garden

How do I make race days and Civic Week pay in my Kelso holiday let?

Carlton Scott | Scottish Borders Business | September 2026 Price them as events and open the calendar early. Kelso’s National Hunt racing runs between September and the end of May, Civic Week fills July and the Border Union Show brings the farming county into town, and each of those brings guests who book months ahead […]

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Peebles: Cuddy Bridge

Should a restaurant in an affluent town like Peebles charge more?

Carlton Scott | Scottish Borders Business | September 2026 Usually, yes. Peebles customers compare with Edinburgh, 23 miles away, rather than with the cheapest kitchen in the Borders: commuters, comfortable retirees and Tweed Valley visitors who pay city prices for good food. Menus here often sit below what the market carries, and at a 4.2% […]

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Market Place, Jedburgh

Should my Jedburgh barbers stay walk-in only or take bookings?

Carlton Scott | Scottish Borders Business | October 2026 Run both, and charge differently for them. Walk-ins fill a chair on a quiet Tuesday; bookings fill a Saturday and let you plan the day around the takings. Walk-in only, 6 days a week, is the usual Jedburgh model, and it works until the queue walks […]

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Hunters Hall, Galashiels

Can a Galashiels garage make money from Borders Railway commuters?

Carlton Scott | Scottish Borders Business | September 2026 Yes, if the offer fits the timetable rather than the workshop’s habits. Transport Scotland found 39% of Borders Railway users travelling for a day trip or an overnight stay, and passenger numbers far above forecast. A commuter who drops the car at the station at seven […]

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The Cross Keys, Peebles

Should my Peebles pub charge more than pubs in other Borders towns?

Carlton Scott | Scottish Borders Business | September 2026 Usually, yes. Peebles has some of the strongest spending power in the south of Scotland: Edinburgh commuters 23 miles down the road, comfortable retirees, and Tweed Valley visitors who pay city prices for a good pint without a second look. The rents are priced for that […]

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High Street, Hawick, with the shops and takeaways of the town centre

What is a good profit margin for a Hawick takeaway?

Carlton Scott | Scottish Borders Business | September 2026 Between 6% and 12% net, on Nory’s UK takeaway benchmarks, and a Hawick shop should be aiming at the top of that range because its running costs are lower than in the pricier Borders towns. Tenzo’s 2026 figures put quick-service restaurants at 6% to 9%. The […]

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